|Standard Delivery (Up to 5 working days)||£4.90|
|Next working day||£6.90|
|Next working day by 12 Noon||£11.70|
|Next working day by 10am||£16.60|
|Scottish Highlands & Islands||£19.90|
We offer a flat-rate delivery service where a single delivery charge is made per order regardless of the quantity ordered.
The guide above indicates the pricing for each area to which we ship. We may alter these prices from time to time.
Flat-rate delivery charge is offered at the sole discretion of The Bottle Bank and we reserve the right to increase the charge for exceptionally large orders. If this is going to be the case we will contact you and advise you appropriately. You will be given the option to cancel your order at this point should you wish.
Standard delivery orders will usually be delivered within five working days of us receiving the order where the order is for items we have in stock.
Orders placed with next day delivery (or for premium services) and received before 11am on a working day will be dispatched the same day for delivery the following working day. Orders received after 11am or on a non working day will be dispatched the following working day for delivery on the next working day after that. If for any reason we cannot despatch a next day delivery order within this timescale we will inform you and give you the option to downgrade to standard delivery (refunding the difference) or to cancel the order entirely.
If an item is out of stock we will place it on backorder and notify you. Once the item is in stock we will dispatch the entire order as per the timescales above. Deliveries will normally be carried out by courier however delivereis to postcodes in Falmouth and Penryn may be delivered by our own van.
Deliveries will take place during office hours Monday to Friday excluding bank holidays.
If our couriers are unable to deliver because no one is in at the property, they will leave a card and the item will be returned to your local depot. You will then need to make contact with them to arrange re-delivery. If, after around 2 weeks, the parcel has not been collected or re-delivery arranged it will be returned to us and you will need to make contact to arrange for us to resend, which will incur a further shipping charge. If you do not require the item to be resent, we will refund the cost of the order less any shipping charges.
We therefore recommend using delivery address where someone will be present to accept the delivery – such as a workplace.
If you have any special delivery requirements please indicate in the “Comments” field when placing your order. We will pass these to our couriers who will try to accommodate your requests wherever possible but this cannot be guaranteed. Please be advised, if you request that the goods be left in a particular place in your absence, neither The Bottle Bank nor our couriers are able to accept any liability for theft, loss or damage to goods resulting from this.
Under the provisions of the Licensing Act 2003, it is an offence for persons under 18 years of age to purchase or attempt to purchase alcohol. It is also an offence for anyone to purchase or attempt to purchase alcohol on behalf of someone under 18 years of age. The recipient of the order must be above 18 years of age and may be asked for proof of their age upon delivery.